TODAY’S SPECIAL: Sign up for our mailing list and receive 10% off your next order.
Terms & Conditions

AIVITA BIOMEDICAL GENERAL TERMS & CONDITIONS

1. Orders:

AIVITA Biomedical product orders may be placed by telephone 866-248-4821 or by email (orders@aivitabiomedical.com) through our customer care organization (Operating hours 8:00am to 7:00pm CT). All orders that require ground service placed before 2 pm CT will ship the same day from our facility. All orders that require express service placed before 5:00pm CT will ship the same day from our facility. All orders will be processed through our distribution facility in Brownsburg, Indiana.

2. Terms and billing:

  1. Payment Terms: Payments are due at time of sale and submitted through a Credit Card unless prior arrangements have been made.
  2. Shipping charges: Shipments are made either freight collect or paid by AIVITA Biomedical and added to the invoice. Unless special instructions are received with the Customer’s order, the shipping method will be at AIVITA Biomedical ’s option; prices are FOB origin, Brownsburg, Indiana. Overnight and Saturday delivery options are available at additional cost to Customers.
  3. Sales and Federal Tax: Items purchased maybe subject to sales/use tax in accordance with the state and federal tax laws to where the order is shipped. If the Customer is a tax-­‐exempt entity, then the purchase maybe eligible for tax exemption provided proper documentation is provided to AIVITA Biomedical.

3. Pricing:

Prices quoted by AIVITA Biomedical are subject to change without any notice.

4. Order Acceptance:

AIVITA Biomedical reserves the right to accept or reject a purchase request in whole or part due to special circumstance about customer’s account status. In special instances, AIVITA Biomedical reserves the right to partially ship due to product availability and will notify the Customer accordingly.

5. Returns Policy:

AIVITA Biomedical offers customers the opportunity to return Products purchased from AIVITA Biomedical to the terms and conditions set within our Returns Policy.

6. Shipping Discrepancies:

Any shipping discrepancies should be reported to customer care at 1-866-AIVITA1 (866-248-4821) or by email to orders@aivitabiomedical.com within 48 hours of receipt.

7. Indemnification:

Customer agrees to fully defend, indemnify, and hold harmless AIVITA Biomedical, its employees, directors, officers and agents from any losses, damages, liabilities and claims of any kind arising from any use of AIVITA Biomedical ’s products other than in accordance with such product’s labeling.

8. Warranty:

AIVITA Biomedical warrants all goods covered in the invoice conform to their published specifications. AIVITA Biomedical makes no warranties, express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a purpose.

9. Arbitration:

Any disagreements or claims arising out of this Agreement or the breach thereof shall be settled by binding arbitration in accordance with California laws. Sole venue for arbitration shall be County of Orange, California.

10. Limitation of Liability:

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AIVITA BIOMEDICAL BE LIABLE TO THE CUSTOMER FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, INCLUDING ANY DAMAGES FOR LOSS OF PROFIT OR INCOME, ARISING FROM OR RELATING TO THIS TERMS AND CONDITIONS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF AIVITA BIOMEDICAL HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES

Caution: Purchaser assumes all risks and liability resulting from the use of AIVITA Biomedical products whether used separately or in combination with other products not manufactured by AIVITA Biomedical.

AIVITA Biomedical continually strives to improve its products offerings; therefore, reserves the right to improve, modify, or discontinue products at any time or to change specifications and prices without notice and without incurring obligations.